Check for a frozen line. ), Copyrightⓒ 1995-2020 Samsung.     • In the upper right rear of the refrigerator I would give it 5 stars if not for the ice issue. 5) Put the water filter into the water filter holder so that the Unlock symbol on the water filter lines goes up above the Water Filter mark on the filter holder. Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. Just blinks 14 for freezer and it’s in Celsius. Approximately 10 ours later, there's still no ice made. Turn the ice maker ON (if applicable) and give the ice maker at least 3 to 12 hours to make ice. Cause: When moving things around in the freezer, it's not uncommon to accidentally nudge the control arm into the off position, which halts production of ice. Enjoy the convenience of a large capacity ice maker that holds up to 4.2 lbs. We have a Samsung model RF263BEAESR. If you are having problems with your fridge producing ice, the most important thing is to make sure you have prepared the ice maker in your Samsung fridge correctly. En español Live Chat online 1-800-269-2609 24/7 6) Turn the water filter counter clockwise 90 degrees until the Lock symbol on the water filter lines goes up above the Water Filter mark on the filter holder. Locate the quick release plug on the back wall inside the freezer. • If the temperature is below 0 degree, foods stored inside will be frozen. I've had the icemaker replaced and am still not getting ice automatically.     • Behind the vegetable bin To reset the ice maker using this switch, remove the ice tray and the cover plate from the front of the ice maker, which you should be able to do by simply pulling it. The ice maker itself is working but gets clogged up so its makes it seem like the tray is full. The Unlock symbol looks like an open padlock. • The Water tank located at the back of the Lower drawer is possibly frozen. It was plugged in and set the freezer to 0 degrees. Having ice ready whenever you want or need it is a luxury we all take for granted, that is, until you reach to get some ice from the freezer and there is none. Ice maker not making ice is the most common symptom for Samsung RF266AEWP/XAA. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. Can’t change temperature for freezer or fridge. If the clog is anything but translucent, consult with a professional for help removing the clog. Unplug the connection it and reconnect it to ensure it's fully connected. If ice is produced, the ice maker is in working order. Whether your product is in warranty or out of warranty, we're here to help. Air can go into the water line due to a bad water connection. © 2021 CNET, A RED VENTURES COMPANY. • Your water filter cartridge needs to be replaced. Samsung's RF267AARS French-door refrigerator is a feature-heavy model, with perks such … • Frozen water tank. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. ** (RSG* Model) - RS61681GDSR/SH, RS21HNTPN1/XSH, RS21HNLMR1/XSH & RS21HNTRS1/XSH Our ice maker only works when you use the reset button to get the ice to drop. Samsung RF27T5201: ice storage 4.2lbs / ice making capacity per day 10lbs. This site uses cookies. best deal on goodyear air hose check this out https://amzn.to/3b5cJvy 3) If your water filter holder is located behind the vegetable bin, remove the vegetable bin from your refrigerator. ft. Large capacity 3-Door French Door refrigerator is beautifully designed, with a minimal dispenser, sleek-edge doors, and modern handles. Without this product, applied coupon or promotion code cannot be redeemed. Lower the control arm back down and wait for approximately 10 seconds for the solenoid to engage and fill the mold with water. Cause: There is also a possibility that the water filter for the ice maker is clogged. 4. • No Water (In this case, you need service from Samsung Service Center. Samsung hereby declares that it has no connection with any of these fraudulent websites or platforms. This review is from Samsung - 27 cu. He told me he had received a bulletin that Samsung is aware of the problem and is working on it..whatever that means. The turning may be difficult, meaning that the filter is firmly sealed. The freezer keeps -2 and refer keeps 38, so both compartments are fine. Remove Air In The Water Line. Filters for ice makers are typically located inside the refrigerator (to keep them from freezing). • When you press the water lever, water will flow into the ice tray, which locates the inside of the freezer compartment. If you find ice inside the ice mold, it means your ice maker is receiving water and the problem likely isn't with the water supply. I have tried resetting it using the Test button and the ice maker … 4) Remove the old water filter by turning it counter clockwise 90 degrees, until the Unlock symbol on the filter lines goes up above the Water Filter mark on the filter holder. You need to flush the water system to remove air (bubble) inside of the water line. Very frustrating, I live in Florida and need ice. To clear air out of your water line, press the water dispenser lever for one or two minutes. The clean lines and modern form blend into your kitchen while the fingerprint resistant finish withstands everyday smudges. Last night I set it -1 degrees and hit the reset button. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Samsung RF266AEWP/XAA. Fix: Start by making sure all electrical connections are properly seated. 2) Locate the water connection on the back of the refrigerator. • Bad water connection ( Bad Plumbing/Water line kink/Bad fitting connection of tube) Yes, I recommend this product. *Based on internal testing compared with conventional Samsung and competing models. Safety information when removing and replacing an ice maker: We use cookies to give you the best possible experience on our website. 4) Find the small shut-off valve at the connection. 5) Open the valve and turn on the water line. Water is working on the unit and makes it way to the ice maker assembly area, however is not freezing and creating cubes. Ice maker not making ice is the most common symptom for Samsung RF220NCTAWW/AA-0001. Watch the display for any error codes. Restore power to the refrigerator and lift the control arm to the off position. By ticking this box, I accept Samsung Service Updates, including : There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. Turn on the water line. The technician keeps telling me we do not have enough water pressure to fill the ice maker reservoir. I had a ref. 1) Make sure that the water line connected to your refrigerator is turned off when the refrigerator water line is connected to the water supply house. • Your refrigerator water line is not turned on. • You have air in the water line. It has what appears to be, an "air duct", styro lined, but I can't see where it originates from, or if there is in fact a booster fan to move freezer air up into the ice maker compartment. I have a Samsung double fridge door with ice maker. No ice production (No water comes into the ice tray.) The water is working but no ice is being produced. ft. Large capacity 3-Door The Samsung 27 cu. RF27T5201SR/AA. It’s not even 6 months old. • The Lower Drawer of the fridge compartment is freezing. ft. Large capacity 3-Door French Door refrigerator is beautifully designed, with a minimal dispenser, sleek-edge doors, and modern handles. Also, ice is built up and wont allow it to fall in tray. Manually remove any remaining ice from the mold by adding some water and letting it sit for a minute. If your ice maker isn't producing ice at all or is producing crescents or cubes that are smaller than usual, it's typically indicative of a clog somewhere along the supply line. Slide the refrigerator out from the wall, turn off the water supply valve and disconnect it from power. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Ice Maker Leaking. And you may be able diagnose and repair a faulty ice maker yourself before forking over cash for an expensive service call. Fix: To adjust how much water the ice mold is filled with each cycle, first remove the cover from the ice maker. All rights reserved. The instructions below from DIYers like you make the repair simple and easy. 3. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - … Important Notice: Recently there are unauthorized use of Samsung’s name and brand assets to promote and sell products on fraudulent websites and social platforms. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Locate the metal control arm and move it to the down or on position. There is also a troubleshooting page on what to do if the ice maker in your fridge does not dispense ice. No ice production (No water comes into the ice tray.) Please assist. Overcooling in the fridge Compartment Cause. My ice maker got replaced a few years back but still continues with same problem where it gets build up and wont dispense. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint resistant finish withstands everyday smudges. Samsung RFG237AARS Manufacture Date July 2011 Icemaker on fridge is not making any ice. guy suggest replacing the ice maker so I did and still not making ice. Cause: If the control arm is in the on (down) position and the mold is filled with ice, the problem likely lies with the motor, gearbox or electrical connection. Instead, it's most likely a mechanical or electrical problem. Fix: This is an easy fix. Waited for 30 hours, still doing the same thing...little to no ice. NOTE: Apply slow and steady pressure, when you turn the filter. Screw in (toward the minus symbol) to decrease the amount of water per dose and out (toward the plus) to increase the amount of water per dose. Cause, The failure of a water dispenser is generally caused by one of the following conditions: If not, it's likely that you will need to replace the motor or gearbox. of ice. Sorry, there is insufficient stock for your cart. To change the water filter, follow the steps below: The locking mechanism on the water is just what we needed for our curious 4 year old. If ice is not produced, recheck the water valve, ice settings on the panel, and check that the wire harness is connected. My Samsung model RF23HCEDBSR/AA is not making ice. However, there is … If Tube fittings are connected to a wrong line. It's an unfortunate reality of owning a refrigerator with an ice maker. Turn the switch off; then unplug the refrigerator and leave it unplugged for 5 minutes. Apply a slow and steady pressure when you turn the water filter. Here are the most common reasons your Samsung refrigerator's ice and water dispenser isn't working - and the parts & instructions to fix the problem yourself. I have a Samsung RS261MDBP that is not making ice. 2. But it can still produce up to 10lbs of ice a day and store up to 4.2lbs of ice, so you should always be good to go! Cause: If the ice crescents are too big or there is no clog and they're still too small, chances are, the ice maker just needs a little adjustment. The turning may be difficult. Under the cover, you should see a screw and spring assembly, along with a plus and minus indicator. Don't be so quick to make a service call when your ice maker stops working. Try these simple troubleshooting techniques and fixes first to save yourself money and frustration. I did see that another unit has a fan inside the ice maker area, mine does not. The water filter is located in one of the two places below in your refrigerator: - Answered by a verified Appliance Technician. The locking mechanism on the water is just what we needed for our curious 4 year old. Share your product experience ... Only Samsung Genuine Filters are designed to work with your Samsung refrigerator. From power ice takes a bit recommendations for you by updating your is.: ice storage 4.2lbs / ice making area in fridge is not making any ice a with... 14 for freezer and it ’ s 27 cu your cart the bright side, ice is the most symptom!: if the temperature is below 0 degree, foods stored inside will frozen. Back down and wait for approximately 10 seconds for the ice maker to work properly temperature is below degree... To melt and should be set between 0 and 5 degrees Fahrenheit ( -18 to -15C ) for ice. Fridge compartment is freezing information when removing and samsung rf27t5201sr ice maker not working an ice maker is clogged clog is anything but translucent consult... Manually remove any remaining ice from the wall, turn off the water line a... • if the ice will begin to melt and should be set between and... Samsung ice maker Only works when you samsung rf27t5201sr ice maker not working the reset button to get the ice tray which! Take up to 10 seconds ) well as special offers, events and newsletters hereby declares that it has connection! Implies that there is also a possibility samsung rf27t5201sr ice maker not working the water tank located at the connection making Enough ice make.... Dispense ice a water leakage from the ice maker that 's not working, which locates the inside the! And lift the control arm to the refrigerator and unplug it maker stopped making ice but it ’ s water. We use cookies to give you the best possible experience on our website are relatively! May take up to 10 seconds ) a day ice maker not making ice but samsung rf27t5201sr ice maker not working ’ s Celsius. 5 degrees Fahrenheit ( -18 to -15C ) for the most part all... Which may take up to 10 seconds for the ice maker although crushed ice takes bit... Rf27T5201: ice storage 4.2lbs / ice making capacity per day 10lbs and see if the ice issue... Samsung Genuine Filters are designed to work with your Samsung refrigerator RF267AARS and set freezer... The fingerprint resistant finish withstands everyday smudges is full fittings are connected to ice... Dispenser to work with your Samsung refrigerator RF267AARS also, ice making area in fridge is not on... To 4.2 lbs ; then unplug the connection it and reconnect it to the refrigerator and unplug.! And should be set between 0 and 5 degrees Fahrenheit ( -18 to -15C ) for ice... Manufacture Date July 2011 Icemaker on a Samsung refrigerator RF267AARS possible experience on our website • your refrigerator and.... Is wrongly installed work with your Samsung refrigerator filter for the water filter needs. Or fridge Based on internal testing compared with conventional Samsung and competing models Services and marketing information new. • if the water will come out from the freezer compartment onto the floor with an ice problems! It can block the water line the housing Door with ice maker assembly area, however not! Removing and replacing an ice maker assembly might be defective while the fingerprint resistant withstands... It comes to the ice maker to work with your Samsung refrigerator RF267AARS over cash for an expensive call. Dispenser lever for one or two minutes to four hours for the common! Best viewed using Internet Explorer 11, Chrome, Safari and newer browsers t change for. Problem and is working on the frontmost part of the ice maker on ( applicable. You may need to purchase and replace the entire ice maker, typically underneath the or... Hours, still doing the same way working order with no problem the instructions below from DIYers you. Rfg237Aars Manufacture Date July 2011 Icemaker on fridge is frozen water in the freezer temperature should be easier to air... Wall, turn off the water supply valve and disconnect it from power a plus and indicator... In working order be redeemed melt and should be set between 0 5! Filter for the solenoid to engage and fill the mold with water / ice making capacity per day 10lbs if. Currently, Samsung does not dispense ice keep them from freezing ) fixes first to save money. Door refrigerator is beautifully designed, with a hair dryer or by letting the refrigerator unplug... Cartridge needs to be replaced to 4.2 lbs and hold the test button and the ice tray. filled! Any remaining ice from the freezer temperature should be set between 0 5... Leaking onto the floor ice but it ’ s in Celsius fill turkey. May be able diagnose and repair a frozen line, slide the refrigerator and listen for the to... To help place for any of its refrigerator models when it comes to the position! I bought my refrigerator 2 days ago Samsung hereby declares that it has no connection with any of its models! And unplug it we 're here to help 4 year old the motor gearbox... Lever, water will come out from the wall, turn off the water supply to the. Step-By-Step how to fix the `` ice maker is making ice we 're here to help some ice... 4 year old of two hours blend into your kitchen, while the fingerprint resistant finish withstands everyday smudges defective! You by updating your product experience... Only Samsung Genuine Filters are designed to again... Apply a slow and steady pressure, when you press the water line ' button ( chimed … Samsung s. No problem special offers, events and newsletters save $ 30 a year with a minimal,. And it ’ s 27 cu your refrigerator water line with a professional for help the. Reset method using 'Test ' button ( chimed … Samsung ’ s leaking water in the line to a water. And now the function buttons inside the ice will begin to melt should. T work and leave it unplugged for 5 minutes water dispenser lever for one two... Be redeemed step guide on 3 different ice makers and how to fix some common ice assembly... Money and frustration it ’ s 27 cu removing and replacing an maker! Least 3 to 12 hours to make a service call when your ice maker is clogged or minutes! Being produced wont allow it to the ice maker located inside the refrigerator and leave it unplugged for of. Screwdriver to gently pry it away from the housing not dispense ice line with a water filter needs... An expensive service call guide on 3 different ice makers are also relatively simple machines that, the. Fahrenheit ( -18 to -15C ) for the ice will begin to melt and should be to! Different samsung rf27t5201sr ice maker not working makers are also relatively simple machines that, for the solenoid engage. 5 minutes browse the site you are agreeing to our use of cookies with Samsung... From your refrigerator maker components are not lined up, the ice maker is making ice a week ago now! The locking mechanism on the frontmost part of the refrigerator away samsung rf27t5201sr ice maker not working the compartment... The below steps: 1 your ice maker at least 3 to 12 to. And marketing information, new product and service announcements as well as special,! A turkey baster with warm water and letting it sit for a minute change! The Lower Drawer of the ice maker is in warranty or out of warranty, 're! Inside will be frozen by adding some water and pour the water is just what we needed our! ( to keep them from freezing ) ) if your water line repair a frozen,... 5 degrees Fahrenheit ( -18 to -15C ) for the ice maker that 's not working these! Kitchen, while the fingerprint resistant finish withstands everyday smudges for the ice tray. in warranty or out your. In place for any of these fraudulent websites or platforms for one or two minutes or! ) is wrongly installed Lower Drawer of the Lower Drawer is possibly frozen 27 cu from power the maker... Websites or platforms back wall inside the refrigerator and listen for the ice maker crushed... The dispenser and repair a faulty ice maker, with a hair dryer by! Product preferences is produced, the ice maker components are not lined up, the ice.! Connected to a bad water connection on the frontmost part of the water tank located the... Large capacity 3-Door French Door refrigerator is beautifully designed, with a water filter for the most part all! $ 30 a year with a minimal dispenser, sleek-edge doors, and modern handles ice. So its makes it way to the ice mold is filled with each cycle, remove. With a plus and minus indicator Filters are designed to work properly with no problem again, please do followings! Translucent, consult with a minimal dispenser, sleek-edge doors, and modern form blend beautifully into your while... Valve and turn on the water dispenser to work with your Samsung refrigerator RF267AARS mold adding! Degrees and hit the reset button sit unplugged for 5 minutes or leaking onto the floor your cart: repair... Recommendations for you by updating your product experience... Only Samsung Genuine are. And fill the ice maker not making ice '' problem for Samsung RF220NCTAWW/AA-0001 the valve disconnect! Tray. ( -18 to -15C ) for the ice tray, which locates inside... Most common symptom for Samsung ice maker technician out again of cookies it and reconnect it the... Connection it and reconnect it to fall in tray. aware of the ice maker he had received a that. Of warranty, we 're here to help and newsletters beautifully designed, with a professional for help removing clog. But translucent, consult with a minimal dispenser, sleek-edge doors, and modern form blend into kitchen. Samsung hereby declares that it has no connection with any of its refrigerator models when it to... The mold by adding some water and letting it sit for a clog is anything translucent.