3.0 out of 5 starsbut it pumps out the air at a good volume still. Don't buy anything from Twin Star International. Lesson learned and will deal with better known companies. Overall total Dissatisfaction of their customer service. Review #2119985 is a subjective opinion of poster. View full Twin Star International overview, Contact Twin Star International Customer Service. Contradictory and rude, je cherche le ventilateur souffleur + ELEMENT pour mon foyer twin star int. ft. house located at 121 Convention Dr, Virginia Beach, VA 23462 sold for $320,000 on Nov 4, 2020. Twin Star electric fireplace tv stands, mantel packages, fireplace log inserts, infrared quartz heaters and freestanding electric stoves are exclusively offered at ElectricFireplacesDirect.com. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. Review #1463290 is a subjective opinion of poster. Thank You for Your Reply! Recent recommendations regarding this business are as follows: "Don’t buy a Duraflame Infrared heater", "stay away from anything you buy from Twin Star International. It was smaller than I had thought, but it pumps out the air at a good volume still. It's easy to install, though you'll need a recess of at least 3.5 inches to set it in. The algorithm is subject to change in future. It was 3AM. Compare Click to add item "Whalen® Eastwood 52" Antoinette Cherry Electric Fireplace Entertainment Center" to the compare list. There is not enough information available to create the chart. In the middle of the night the glass blew up and burst. - Twinstar Twin Star Fireplace Remote Control P115 23II033FGL 23II332FGL 23IRM7491. What is your customer experience with Twin Star International? The site also contains tools that allow owners to register a product and … Flame part works but heater fails with E3 failure. Twin Star International was first mentioned on PissedConsumer on May 11, 2017 and since then this brand received 49 reviews. No sound. I have a 3 year old fireplace and the fan went out on thr blower motor. Click to add item "Whalen® Eastwood 52" Antoinette Cherry Electric Fireplace Entertainment Center" to the compare list. They can also use my email address on file mariorich1948@***.com and do it on a reply able email address and we can communicate that way. Pissed Consumer © 2020 All 4.5 out of 5 stars. I have a ticket and am trying to order my parts cant figure out how to pay for it or contact you, I recently bought a Duraflame infrared quartz heater week before Thanksgiving the week before Christmas smelled plastic burning coming from the heater and now it doesn't work only blows cold air no heat would like to get it replaced. It wasn't being used and nothing touched it. What can we help you with? 90 percent of time I turn on, E3 comes on immediately. I've experienced better. User's recommendation: I have no recommendations. QUALITY NOT PRODUCTIVITY!!!!!! Note - refund came from a different company so a 5 for refund. This piece is styled to fit in with any living room decor. I called to ask a relatively simple question about operating my new fireplace and was told that I need to wait one or two days for a tech support person to call me back. This stunning electric fireplace provides supplemental zone heating for up to 400 square feet. The logs and crystals are interchangeable. They aren't to be used at the same time. Review #1401768 is a subjective opinion of poster. CoolGlow™ 2-in-1 Heater and Fan; Patented Safer Plug® Fire Prevention Technology A-OK. 4 star rating. What is your customer experience with Twin Star International? They’re known for creating engaging experiences and lasting relationships with their consumers. "Love … They keep telling me a tech will call in 4 to 5 days, still waiting. Blog article. We are processing your message. ", "make sure you read the warranty and keep your receipts". Shows a lot of confidence. BTW, my ticket number is 498796 and what I need is the cord that operates my fireplace as I have messed the original one. Duraflame 3D Infrared Electric Fireplace Stove with Remote Control - Portable Indoor Space Heater - … Model: 23II042FGL. Even a small electric fireplace can help reduce your overall heating bill since you'll be utilizing zone heating in your home: while you lounge in the living room, you can turn on the electric fireplace to warm up as you use your smartphone to turn down your Wi-Fi thermostat that controls the heat in the rest of your home. Experience the beauty for yourself. But then they said that when i send them the pictures of the back they needed clear pictures of the manufactures date on the back and the last picture wasnt clear enough. Best Affordable: Twin Star Home Chimney Free Infrared Quartz Electric Stove Heater Use this portable electric heater to warm up to 1,000 square feet anywhere in your home. When the fireplace is added, this TV stand becomes a cozy hearth and without the fireplace it is a sleek and stylish piece of media component storage and display space for your décor. We are processing your message. Ou trouver les pieces de mon foyer twin stars int. I was a packer for many years and I know how to pack boxes for shipment!!!! Twinstar says they have no spare parts, I will have to buy a whole new unit.Can I order parts or whole insert for $ ? Twin Star International offers electric fireplaces, indoor and outdoor furniture. So I need to order anew set of logs and the nuts that hold them in place. The prices often vary according to the type of technology used and the design complexity of the logs. Twin Star Electric Fireplace Reviews – Chimneyfree Infrared Quartz Electric … 3 star rating. Review #1381372 is a subjective opinion of poster. Tresanti Oakland TV Console with ClassicFlame Electric Fireplace and Integrated Power 5,200 BTU - Heats up to 1,000 sq ft. Business Details Location of This Business 1690 S. Congress Ave., #210, Delray Beach, FL 33445 Email this Business Rights Reserved, You Are About to Contact PissedConsumer.com. Twin Star International was first mentioned on PissedConsumer on May 11, 2017 and since then this brand received 48 reviews. Brand New. I'm a fan. If you wish that your prior post be removed, submit a notarized letter, An actual lady answered the phone and attempted to trouble shoot, Nor concerned about how cold it is without the fire, Excuse they gave not being able to get in touch with me. Review #1680941 is a subjective opinion of poster. I also need new switches. Review #1381561 is a subjective opinion of poster. Need the actual receipt....not interested in trouble shooting the fire they wouldn't help us get it up and working.. Review #1483071 is a subjective opinion of poster. Do you have something to say about Twin Star International? WHY? Have a case number. Thankfully no one was hurt. There is not enough information available to create the chart. Review #1412825 is a subjective opinion of poster. I'll be sure to let Jayco know how helpful they weren't, for what good it will do. Never heard back. User's recommendation: Do not purchase products made by this company. I called again and again (22 times) and each time they said someone would get... i called the company several times - then finally a customer rep said that the company could not replace the heater even though it states it has a 3 year warranty. Top Rated Seller. Twin Star is a multi-million dollar fire and furnishings company in Delray Beach, Florida. A remote control allows you to turn on your fireplace without even leaving your couch. Each time I called was told someone would contact me within 24-48 hrs. That was over 10 days ago. Supports Most Flat Screen TVs up to 80 in. Review authors value the most Location. I called several weeks ago wanting a new set of logs for my fireplace. Review #1496010 is a subjective opinion of poster. ClassicFlame® has been bringing people together around the warmth and comfort of an electric fireplace for over two decades. Review #2300240 is a subjective opinion of poster. Twin Star International was first mentioned on PissedConsumer on May 11, 2017 and since then this brand received 48 reviews. It features 2 Bluetooth speakers than can play the sound from your TV and a fireplace that can heat a room to keep you warm and cozy. Review #1465113 is a subjective opinion of poster. Warm up any large space on a cold night and create a more comfortable environment with this beautiful infrared quartz electric fireplace stove. i then filed a complaint with the BBB and after a couple of months - Twinstar replaced my heater - shipped it to me free of charge. ClassicFlame - Electric Fireplace - Black. but like i said - they did replace it - so i am happy with that. Find helpful customer reviews and review ratings for Replacement Fireplace Fan Blower for Twin Star electric fireplace, Blower only at Amazon.com. The Twin Star Home Electric Fireplace TV Stand makes your modern or mid-century living room cozy and inviting, with or without the optional electric fireplace. The PanoGlow™ electric fireplace features a three-sided glass display for a larger view from any seat in the room. The parent company of a number of our iconic electric fireplace brands, let’s take a closer look at Twin Star and see why they’re so popular. I contacted Twinstar International on July 15, 2020 and spoke to a rep who claimed someone would get back to me. 2173330 is a subjective opinion of poster because of the unit want you! Installed, or did iinstall it later at a good volume still could have them used... 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